^{User Surveys}

^{Gather end-user feedback and improve your service delivery}

^{Gather end-user feedback with the built-in survey. Define your own questions to measure your IT support team's responsiveness.}

^{Create custom surveys for end users in minutes with a flexible drag-and-drop canvas.}
^{Get the right information from users using ratings, opinion scales, yes or no questions, radio buttons, and other types of questions.}
^{Target specific audiences based on request parameters like priority, category, and department. Send surveys in multiple languages.}
^{Schedule surveys based on custom frequencies, or automatically send surveys after a certain number of tickets are closed.}
^{Generate reports on user survey results—including individual or multiple surveys—to easily assess the performance of your help desk.}