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Multi-Site Support

Run a Truly Global IT Help Desk

Manage multiple sites from a single IT help desk tool. Set up custom workflows for each site, enhance collaboration, and gain visibility and control over your long-distance IT.

- Manage Multiple Sites. Deliver Global IT Support.

 

  • Segregate and manage different areas of operations while managing help desk tickets in the same place.
  • Configure sites and manage multiple office locations setting up individual time zones, holidays, operational hours, and departments specific to each site.
  • Segregate end users based on sites and share custom request forms, knowledge articles, and announcements relevant to that site.
  • Associate individual technicians and support groups to a particular site.
  • Allow for customized help desk operations by enabling custom ticket workflows with business rules and service level agreements for each site.
  • Choose from 29 different languages available for multi-lingual IT support.

 

 

Global IT Helpdesk

Features and Capabilities of Manage Engine Service Desk Plus System

  • No. 22, Zeytoon Building, Javaheryan St., Sattari Expy, Tehran, Iran
  • +9821 - 449 78 699
  • +9821 - 446 28 335
  • +98 - 930 584 2566
  • Info @ TaksaSystem.com

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