^{Configuration Management Database (CMDB)}

^{Maintain a Centralized Repository for All Your Configuration Items}

^{Track and manage all configuration items and map their relationships and dependencies. Visually analyze the impact of changes and outages for informed decision making.}

^{- Gain in-depth Visibility of Your IT Infrastructure, Improve System Reliability} ^{Organize all your business critical configuration items in one place and give your technicians in-depth visibility of all accumulated IT assets and services.} ^{Understand how your business entities are webbed with one another using simplified relationship maps.} ^{Quickly fetch CIs into the application using .CSV files and import relationship maps using CMDB APIs.}
	^{- Know the Connection, Define Configuration Items(CIs) and Map Relationships} ^{Define new CIs and organize them under specific categories for easy reference.} ^{Use predefined CI relationships or add custom CI relationship types based on your requirement.} ^{Configure direct and inverse relationships between CIs. These relationships are the fundamental connectors that would relate two or more CIs when building a CMDB.} ^{Draw CI relationship maps using a simplified drag and drop interface.}
^{- Support Other ITIL Processes, Speed Up Resolution} ^{Refer the CMDB to understand the cascading impact of incidents during incident analysis.} ^{Trace the root cause of incidents to minimize their recurrence.} ^{Understand how planned changes can impact your IT environment to implement risk free changes.} ^{Ensure that your IT assets are audit-ready.}