^{IT Change Management}

^{Implement Changes With Minimal Impact and Risks}

^{Streamline planning, approval, and implementation with automated workflows. Eliminate unauthorized and failed changes.}

^{- Get Better at Managing IT Changes Without Missing a Step} ^{Configure change types, roles, statuses, and templates to manage your change cycle easily.} ^{Log changes from incidents and problems and track them at every step of the cycle.} ^{Configure automated workflows and notifications to improve visibility and communication for IT and business stakeholders.} ^{Assign, measure, and analyze change metrics to continually improve your change management process.}
	^{- Customize Change Workflow process, Do IT Your Way} ^{Handle standard, emergency, and critical changes separately with unique and customizable workflows using ServiceDesk Plus.} ^{Break down changes into six custom stages, and assign these stages their own statuses.} ^{Build change workflows with actions like approvals, notifications, and field updates on a drag-and-drop-canvas.} ^{Associate predefined change templates to preconfigured workflows to instantly trigger a change upon submission.}
^{- Make Informed Decisions on Changes, Minimize Business Risks} ^{Make informed decisions to reduce unauthorized, failed, and emergency changes.} ^{Assess, prioritize, and schedule changes with inputs from the CAB.} ^{Refer to CMDB relationships to get an integrated view of the IT assets and services impacted by the change.} ^{Publish announcements from within the change to communicate any planned downtime to end users.}
	^{- Streamline Change Planning, Approval, and Rollout. No More Unplanned Outages} ^{Create impact, roll out, and back out plans and implementation checklists.} ^{Refer to the change management module's schedule calendar to resolve any conflicts.} ^{Configure systematic workflows for every stage right from submission to closure to ensure that nothing is missing.} ^{Initiate projects from within a change or execute simple tasks to roll out the change depending on its complexity.} ^{Carry out a post implementation review to ensure that there are no further glitches.}