<sup>Nowadays, information technology is developing rapidly which plays an important role in providing the better customer services and meeting the changing business requirements.Therefore, the success of these services will be guaranteed internationally if the services provided by the IT department meet the standards, frameworks, and procedures applied in the world. Creating and applying structure and processes of IT Service Management (ITSM) is essential for any organization or company that uses a widespread use of IT services.

In the same vein, Taksa System as a Professional IT Infrastructure Service & Security Management and Consultation Company, introducing ITIL solutions used to design and implement the ideal situations for IT Service Management (ITSM) as a general term that describes a strategic approach to design, deliver, manage and improve the way businesses use Information Technology (IT) based on ITIL v3 framework procedures and processes, through the implementation of an adequate ITIL Ready Helpdesk, the enterprise edition of 'ManageEngine ServiceDesk Plus' system; Information Security Management System (ISMS) as a global term based on business risk approach to establish, implement, operate, monitor, review, maintain and improve Information Security, and installation & implementation of the Digital Archiving System or Electronic Document Management System (EDMS), using Alfresco Community Edition as our representing appropriate, up-to-date and world class system tool.</sup>

IT Consultancy

^{Our IT Consultants help your organization by evaluating the organizational capabilities and resources; IT Service Management (ITSM) as a general term that describes a strategic approach to design, deliver, manage and improve the way businesses use IT based on ITIL framework processes; Information Security Management System (ISMS) based on business risk approach to establish, implement, operate, monitor, review, maintain and improve information security.}

Hardware Services

^{This company in order to completing its provided services and according to the needs and demands of its own esteemed customers, attempts to sell different kinds of servers with their installation, configuration and long-term maintenance instruction, and the best global brands of Data Storage Equipment as well, to create and maintain the suitable and adequate Information Technology Infrastructure in the various companies and organizations that use our software services and systems.}

Software Services

^{Installation and implementation of Electronic Document Management System (EDMS), using Alfresco Community Edition; IT Service Management (ITSM) refers to the entirely of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control IT services offered to customers based on ITIL framework processes; Information Security Management System (ISMS) framework implementation.}

Supporting Team

^{Providing software systems as well as the installation of hardware equipment, without proper support, certainly won't meet the needs of customers. Therefore, our company, aims to make optimum and appropriate use of services according to their types, is obliged its support team on providing a complete set of enhanced services with easy access and quick response approach to meet the needs of its own esteemed customers in order to increasing their satisfaction level on time.}